What are the materials you have available for webcam covers?
- Plastic
- Metal
Can I place my order online?
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Of course, you can. Following are the ways you can place your order:
1. Online
2. On the phone
3. On chat
4. Via email
Is someone available to help me with my order?
- Of course! You can Live Chat with one of our employees or call Customer Service at (877)-202-3690 or phone us at (346) 429-6299 to obtain help with your order.
I want a customized webcam cover, is your price the lowest of all?
- Our prices are always the lowest in the market for webcam covers. We can assure you that there will be no company in the market that will be able to provide a lower price and faster turnaround than our company.
What does production time mean?
- Production time refers to the period it takes to make your customized order in our production facility. The time is based on business days, Monday through Friday, excluding holidays.
What happens if there is a mistake with my order?
- If there is a production error we will replace your order without any questions asked.
Will I see a proof before my order goes into production?
- Yes! A digital proof will be sent to you by email for your approval. Once approved this will be sent to the production. Your approval is needed before we proceed to mass production.
Do you keep my art on file?
- Yes! We keep your artwork on file to make reordering and using your art on other products simple and easy!
Where do I send my artwork?
- Simply upload it on our website and attach it to your order and we'll take it from there. You can also send it to sales@webcamcoversnow.com or e-mail directly to your Customer Care Representative.
What image file types can I upload?
- We highly recommend you send a vector-based file in EPS, AI or PDF format. If you have a raster-based image such as PSD, PNG or JPG, please send it in the actual size it will be imprinted on your webcam cover. We suggest you send the highest resolution file you have available. The highest resolution files work best.
Is it OK to use copyrighted or licensed material for my customized order?
- We do not knowingly reproduce copyrighted material and will not accept liability for such infringement when reproducing orders. You are solely responsible for ensuring the artwork you submit does not infringe on property rights by obtaining proper permission for the reproduction of logos, trademarks and copyrighted material.
Can I use multiple artwork designs for my customized webcam cover order?
- Yes absolutely! Feel free to upload as many as you'd like or you can also email us your designs.
I have questions and it is not listed here, what should I do?
- We are open 24/7 to assist you. You may reach us via the listed options below.
- You may give us a call at (855) 856-4070 or (281) 533-8932
- You may send us an email at sales@webcamcoversnow.com
- You may so our website and hit the chatbox "online"